This case study shows a TV aerial job we attended in Leeds where the customer had completely lost reception on all televisions. When we arrived, the problem was immediately clear—the existing splitter was an internal type that had been fitted outdoors, leaving it completely exposed to the weather.

Because it wasn’t waterproof, rainwater had entered both the splitter and the aerial cable itself. This caused the splitter to fail and prevented the aerial amplifier from working, which meant the customer had no TV signal anywhere in the property.

Initial Inspection

The first step was to assess the condition of the aerial system from the roof. The internal splitter was rusted, saturated with water, and no longer functioning. The coaxial cable connected to it was also damaged due to water ingress.

We needed to determine whether an amplifier was still required, or whether the main aerial signal was strong enough without it. This would shape the best long-term fix for the customer.

Finding the Best Solution

We carried out a full signal test on the roof using a professional meter. The readings showed that the reception in this area of Leeds was strong enough to distribute to multiple TVs without using an amplifier. This meant the amplifier could be removed from the system entirely.

With the signal level confirmed, we replaced the internal splitter with a proper external splitter mounted inside a waterproof housing. This ensures long-term protection against rain, frost, water run-off and general weather exposure.

We then re-cabled all damaged connection points, replacing any sections where water had travelled into the cable. Once everything was connected, the new system was tested at each TV point throughout the property.

Result

The customer received:

• A fully waterproof external splitter designed for outdoor use
• New cabling to replace all water-damaged sections
• A system that no longer required an aerial amplifier
• Perfect TV reception on every TV in the home

Removing the faulty splitter and installing weather-proof equipment restored the customer’s TV signal immediately, with no further issues.

Our Final Say

This job highlights why outdoor equipment must always be weather-rated. Internal splitters will fail quickly when exposed to rain, leading to signal loss, water-damaged cabling and even amplifier failure. By fitting a proper external splitter inside a waterproof housing, the customer now has a reliable, long-lasting setup that requires no amplifier and delivers a strong signal to every room.

If your TVs are losing signal, pixelating or cutting out, we can check your aerial system, identify the fault and install the correct components to keep everything working reliably.

After we had installed the new splitter

This entry was posted on August 15, 2017 at 3:14 pm. You can follow any responses to this entry through the RSS 2.0 feed. Both comments and pings are currently closed.

Posted in Case Studies by nick Comments Off on External TV Splitter Replacement for Leeds Home